At KrossKulture, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, or services. By using KrossKulture, you agree to the practices described below.
We may collect the following information when you use our services:
Personal Information: Name, email address, phone number, date of birth, and identity verification details.
Accommodation Preferences: Location, budget, type of room/flat required.
Usage Data: IP address, browser type, device information, and how you interact with our website.
Payment Information: When using paid services (processed securely through third-party providers).
We use your information to:
Provide and improve our services.
Match you with suitable accommodation and flatmates.
Communicate with you about updates, listings, and offers.
Process payments for premium features.
Ensure safety, security, and fraud prevention on our platform.
We do not sell or rent your personal data.
We may share your information only with:
Landlords/Flatmates: For communication and rental arrangements.
Service Providers: For secure payment processing, website hosting, and analytics.
Legal Authorities: If required to comply with law, regulations, or legal requests.
We use cookies to enhance user experience, remember preferences, and analyze website performance.
You may disable cookies in your browser settings, but some features may not function properly.
We use industry-standard measures to protect your data against unauthorized access, disclosure, or loss.
However, no online system is completely secure, and you use the platform at your own risk.
We retain your personal data only as long as necessary for providing services or as required by law.
You may request deletion of your data at any time by contacting us.
As a user in the UK, you have the right to:
Access and request a copy of your data.
Correct inaccurate or outdated information.
Request deletion of your personal data.
Restrict or object to certain data processing.
Withdraw consent for marketing communications.
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”